Important information regarding orders
All orders will be shipped on the Friday after the order was placed.
We do not ship to P.O. Boxes.
Next Day Air shipments are only available for US domestic shipments. Next day air prices vary due to distance variables, customers will have the difference in shipping price refunded to them once the shipment is processed should it be less than the price listed.
Next Day Air shipments are shipped at noon PST M-F. Orders placed after Noon will be shipped the next business day.
CUSTOMS AND IMPORT DUTIES
INTERNATIONAL DELIVERY COSTS DO NOT INCLUDE ANY TAXES OR DUTIES THAT MAY BE APPLIED BY CUSTOMS AT THE DESTINATION COUNTRY, AND ANY DUTIES OR TAXES INCURRED ARE THE RESPONSIBILITY OF THE DELIVERY RECIPIENT. THESE CHARGES MUST BE PAID BY THE RECIPIENT OF THE PARCEL.
UNFORTUNATELY, WE HAVE NO CONTROL OVER THESE CHARGES, AND ARE UNABLE TO PROVIDE ESTIMATES OF WHAT THE COST WOULD BE, AS CUSTOMS POLICIES AND IMPORT DUTIES VARY WIDELY FROM COUNTRY TO COUNTRY. WE SUGGEST THAT YOU CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, TO ENSURE YOU ARE AWARE OF THE COSTS YOU CAN EXPECT TO PAY.
PLEASE NOTE THAT IN ACCORDANCE WITH UNITED STATES EXPORT REGULATIONS WE ARE REQUIRED TO DECLARE THE EXACT VALUE OF ALL ITEMS AND IDENTIFY THE ORDER AS DUTIABLE ‘MERCHANDISE’. WE ARE ALSO PROHIBITED BY LAW FROM IDENTIFYING AN ORDER AS A ‘GIFT’ FOR EXPORT PURPOSES, EVEN IF A CUSTOMER HAS PLACED THE ORDER WITH THE INTENTION OF DELIVERY TO A GIFT RECIPIENT
DEPENDING ON WEIGHT THESE CHARGES CAN EXCEED $100 U.S.